SHIPPING
Do you ship internationally?
We ship to all international destinations, however we will try other alternatives where possible
How long does shipping take?
Thanks for visiting us. Make sure you place your order before you leave!
We ship our orders every Tuesday - Wednesday - Friday. We have developed great relationships with our shipping couriers to ensure we can get your order to your in the quickest method possible.
Once your order has been paid in full & fulfilled by one of our agents, we will then update your order & tracking number through our website. You will then receive an updated order email with the tracking number that you can follow.
Please allow 1-10 day shipping and handling time. If you have any questions or concerns, please send an
email to sales@inteltechnosolutions.com
SHIPPING QUOTES:
Canadian Orders: Shipped through Canada Post / DHL (~$10.00)* - Estimated Delivery time: 1-5 days.
*Depending on distance and quantity, shipping will be determined by other means available to your region and country
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(International orders may incur extra shipping costs, depending on your region and country, you will be advised by email)
Will I be charged for taxes?
We charge a 10% surcharge on all items
RETURNS & REFUNDS
What is your returns and refunds policy?
Our returns & refunds policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If there is damage on the device when we inspect it, we will charge a 10% re-stock fee. If there is missing packaging we will have to charge a 5% restock fee.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
PAYMENT & WARRANTY
What forms of payments do you accept?
We accept all major credit and debit cards
What are your warranty terms & conditions?
1 year warranty, and a year of technical support are included with the purchase of a TV Box
We offer an extended warranty for an additional 1 year for $59
We offer an extended warranty for an additional 2 years for $89
Still got questions? Contact us>
FAQ
ANSWERS? WE'VE GOT THEM.
Here are the questions we are most frequently being asked: